Webchat


Webchat integration

Webchat

Adding a webchat to your website
  1. On dashboard, select the Bot that you want to integrate.
  2. Go to Authoring > CUSTOMIZE YOUR BOT.
  3. Fill out the required fields on ABOUT YOUR COMPANY.
  4. Select WEBCHAT as your channel.
  5. Input the fields for WEBCHAT CONFIGURATION
  6. Input your Website Domain
  7. (Optional) You can upload a CSS file to customize your webchat to your own liking.
  8. (Optional) You can add a Pre-chat form for saving customer information
  9. Once done, you can press VIEW EMBED CODE to get your script.
  10. Press SAVE AND CONTINUE
  11. Paste the script on your website code and you’re done!