Adding a webchat to your website
- On dashboard, select the Bot that you want to integrate.
- Go to Authoring > CUSTOMIZE YOUR BOT.
- Fill out the required fields on ABOUT YOUR COMPANY.
- Select WEBCHAT as your channel.
- Input the fields for WEBCHAT CONFIGURATION
- Input your Website Domain
- (Optional) You can upload a CSS file to customize your webchat to your own liking.
- (Optional) You can add a Pre-chat form for saving customer information
- Once done, you can press VIEW EMBED CODE to get your script.
- Press SAVE AND CONTINUE
- Paste the script on your website code and you’re done!